1.1. These terms of sale (“terms”) apply to all offers, sales and purchases of eco-friendly and sustainable products and services which are sold through the website on which we post these conditions (“site”) by: (a) us, the Site, EcosattvaStore.com (references to “site”, “us”, “we” or “our” being construed accordingly) the seller, to (b) you, the purchaser (references to “you” or “your” being construed accordingly).
1.2. All purchases are final, non-cancelable and non-refundable, except as specified in the applicable returns / refund policy.
1.3. This web site “EcosattvaStore.com”, is offered to you conditioned on your acceptance without modification of the terms, conditions, notices, etc. contained herein. Accessing and continued use of this web site constitutes your binding and conclusive acceptance and agreement of all such terms, conditions, and notices. If at any time the terms and conditions of this agreement are no longer acceptable to you, you should immediately cease all use of the “EcosattvaStore.com” web site and its ancillary products and services.
2.1. Any prices, quotations and descriptions made or referred to on this Site are subject to availability, and the same do not constitute an offer and may be withdrawn or revised at any time prior to our express acceptance of your order (as described below).
2.2. While we make every effort to ensure that items appearing on the Site are available, we cannot guarantee that all items are in stock or immediately available when you submit your order. We may reject your order (without liability) if we are unable to process or fulfill it. If this is the case, we will refund any prior payment that you have made for that item in terms of our Refund Policy.
2.3. An order submitted by you constitutes an offer by you to us to purchase Products on these Terms and is subject to our subsequent acceptance.
2.4. Prior to such acceptance, if you have shared your email ID an automatic e-mail acknowledgement of your order may be generated. Please note that any such automatic acknowledgement does not constitute a formal acceptance of your order.
2.5. Our acceptance of your order takes effect and the contract concluded at the point where such offer is expressly accepted by us dispatching your order and accepting your credit card or other payment (“Acceptance”). No act of omission by us prior to the actual dispatch of the order will constitute acceptance of your offer.
2.6. We may keep records of orders received, acknowledgements, acceptances and other contract records for a reasonable period after Acceptance. We may be able to provide you with copies on written request; however you must make sure you print a copy of all such documents and these Terms for your own records.
2.7. An order is considered final once the payment for it has been processed. Any order once placed cannot be cancelled, refunded or exchanged.
3.1. “Your Information” is defined as any information you provide to us in the registration, buying or listing process, in the feedback area or through any email feature. You agree to provide true, accurate, current and complete information about yourself as prompted by us during the registration process. If you provide any information that is untrue, inaccurate, incomplete, or not current or if we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, we have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.
3.2. You represent that information provided by you when placing your order is up-to-date, materially accurate and is sufficient for us to fulfill your order.
3.3. Unless agreed otherwise or required by applicable law, any warranties provided in relation to Products only extend to you on the understanding that you are a user and not a reseller of those Products.
3.4. No warranty, commitment or any other obligation should ever be assumed by you on our behalf or on behalf of a Product manufacturer, licensor or supplier without our express prior written consent.
4.1. Before using the product you are unfamiliar with, find out its medicinal properties. Research it thoroughly and/or consult with an appropriately qualified practitioner or expert.
4.2. If you are taking prescription drugs, or have a medical condition check with an appropriately qualified practitioner before using products.
4.3. As individuals we all have different constitutions, sensitivities, allergic reactions and possible health conditions. However, we shall not be responsible or liable for any kind of reaction/ adverse effect or symptoms as a result of use of any of the products listed on our website.
5.1. While we strive to provide accurate product and pricing information, pricing or typographical errors may occur. We cannot confirm the price of a product until after you order. Prices payable for Products are those in effect at the time of dispatch or delivery, unless otherwise expressly agreed. Prices may be indicated on the Site or an order acknowledgement but the authoritative price in the event of any discrepancy, is the price that is notified to you on our Acceptance.
5.2. We have the right at any time prior to our Acceptance to withdraw any discount and/or to revise prices to take into account increases in costs including (without limitation) costs of any materials, carriage, labor or the increase or imposition of any tax, duty or other levy and any variation in exchange rates. We also reserve the right to notify you of any mistakes in Product descriptions or errors in pricing prior to product dispatch, at our discretion. In such event if you choose to continue with fulfillment of the order, you acknowledge that the Product or Service will be provided in accordance with such revised description or corrected price.
5.3. Unless otherwise specified, prices quoted are exclusive of the costs of shipping or carriage to the agreed place of delivery (charges which are stated on the Site); and exclusive of GST and any other tax or duty which (where applicable) must be added to the price payable.
5.4. You agree to pay for taxes, shipping or carriage of Products as such costs are specified by us on the Site when you submit your purchase order.
5.5. Unconditional and Irrevocable Payment shall be made while placing order and by such methods as are indicated on the Site (and not by any other means unless we have given our prior agreement).
5.6. On acceptance or the order by us, the payment shall stand appropriated to our account absolutely.
Delivery Times:
Minimum: 3 Days
Maximum: 12 Days
Refund Policy: No refund applicable.
Cancellation: Not applicable once placed.
8.1. To the maximum extent legally permitted, whether or not we were aware or advised of the possibility of damages, and whether or not the limited remedies provided herein fail of their essential purpose (1) our aggregate liability (whether for breach of contract, tort or any other legal theory) shall in no circumstances exceed the cost of the products you ordered and that are most closely related to your damages and (2) we shall not be liable for special, incidental, additional, indirect, or consequential damages, lost profits, lost revenue, or cost of cover, third party or products liability of any nature whatsoever.
9.1. You shall indemnify us against any and all liabilities, claims and costs incurred by or made against us as a direct or indirect result of us in respect of the Products where this has been done to your (or your representative’s) specific requirements or specifications causing an infringement or alleged infringement of any proprietary rights of any third party.
9.2. To the fullest extent permitted by law and save where expressly set out in any License Terms or elsewhere, we shall have no liability to you in the event of the Products infringing or being alleged to infringe the proprietary rights of any third party. In the event that the Products are or may be the subject of patent, copyright, database right, registered design, trade mark or other rights of any third party, you should refer to the relevant terms of the Product manufacturer and/or licensor/owner. We shall be obliged to transfer to you only such right or title as we have.
10.1. All Product specifications, illustrations, drawings, particulars, dimensions, performance data and other information on the Site or made available by us are intended to represent no more than a general illustration of the Products and do not constitute a warranty or representation by us that the Products will conform with the same. You must refer to the manufacturer’s specifications or warranty documentation to determine your rights and remedies in this regard.
10.2. You will have the benefit of the manufacturer’s, licensor’s or supplier’s warranty with the Products supplied and should refer to the relevant documentation supplied with the Product in this regard. (If applicable, a Refund Policy may also set out procedures applicable to repairs or replacement of defective Products delivered.)
10.3. Except as expressly stated otherwise in this section 10, we make no express warranties or representations and we disclaim all implied warranties and representations, including, without limitation, the implied warranties of merchantability, fitness for a particular purpose and non-infringement. These terms state your sole and exclusive remedies.
11.1. If any license or consent of any government or other authority is required for the acquisition, carriage or use of the Products by you, you shall obtain such license or consent at your own expense and if necessary produce evidence to us on demand. Failure to do so shall not entitle you to claim any refund of the price/amount paid to us. Any additional expenses or charges incurred by us resulting from such failure shall be met by you.
12.1. Any notice or other communications in relation to our contract may be given by sending the same by hand delivery, pre-paid post, fax or e-mail to the latest address and contact that one party has notified in writing to the other. This will also be the address for service of legal proceedings in the manner prescribed by law. Except as set out above in relation to cancellation of consumer orders, such notices or communications (where properly addressed) shall be considered received.
12.1.1. In relation to hand delivery, on the date of delivery at the relevant address (or, if this is not a working date, the first working date thereafter).
12.1.2. If posted, 5 working days after the date of posting.
12.1.3. If by fax, on the date of the transmission as evidenced by a successful transmission contact report (or, if this is not a working date, the first working date thereafter).
12.1.4. If sent by email, on the earliest of (i) the email being acknowledged by the recipient as received; (ii) receipt by the sender of an automated message indicating successful delivery or the email having been opened; or (iii) the expiry of 48 hours after transmission, provided that the sender has not received notification of unsuccessful transmission.
13.1. We will observe applicable data protection laws and will not use information that does or can be used to personally identify you (“Personal Data”) you other than as set out in our Privacy Policy (“Privacy Policy”). By submitting your Personal Data in relation to your order, you consent to such Personal Data being processed to fulfill your order and in accordance with such Privacy Policy.
13.2. In relation to security of orders that you place with us:
13.2.1. Our secure-server software encrypts all your Personal Data including credit or debit card number and name and address. This means that the characters that you enter are converted into pieces of code that are then securely transmitted over the Internet.
14.1. You shall not assign, transfer, charge or make over or purport to assign transfer charge to make over your rights under these Terms.
14.2. We shall not be liable to you nor held in breach of contract for any loss or damage which may be suffered as a direct or indirect result of us being prevented, hindered or delayed in the performance by reason of any circumstances beyond our reasonable control including (but not limited to) any act of God, war, riot, civil commotion, government action, explosion, fire, flood, storm, accident, strike, lock-out, trade dispute or labor disturbance, breakdown of plant or machinery, interruption in the supply of power or materials and in such event we may elect to cancel your order and refund any payments made.
14.3. You acknowledge that these Terms supersede and cancel all previous contracts, agreements and working arrangements whether oral or written, express or implied, between us. These Terms prevail over any other terms or conditions contained in or referred to elsewhere or implied by trade, custom or course of dealing. Any purported terms or conditions to the contrary are hereby excluded to the fullest extent legally permitted. We may at any time modify the Terms & Conditions of Use of the site without any prior notification to you. You can access the latest version of the User Agreement at any given time on Ecosattvastore.com. You should regularly review the Terms & Conditions on Ecosattvastore.com. In the event the modified Terms & Conditions is not acceptable to you, you should discontinue using the service. However, if you continue to use the service you shall be deemed to have agreed to accept and abide by the modified Terms & Conditions of Use of this site.
14.4. No relaxation, forbearance, delay or indulgence by either you or us in enforcing any of these Terms or the granting of time by either party to the other shall prejudice or restrict such rights and powers.
14.5. No waiver of any term or condition of these Terms shall be effective unless made in writing and signed by us. The waiver of any breach of any Term shall not be construed as a waiver of any subsequent breach or condition.
14.6. If for any reason we determine or a court of competent jurisdiction finds that any provision or portion of these Terms to be illegal, unenforceable, or invalid under applicable law in a particular jurisdiction:
14.6.1. All the above noted Terms will not be affected in other jurisdictions to the extent that such determination or finding has no application; and
14.6.2. It will be applicable in the relevant jurisdiction, the remainder of these Terms (to the fullest extent permitted by law) will continue in full force and effect.
15.1. The construction validity and performance of these Terms shall be governed by Indian Law and the parties submit to the exclusive jurisdiction of Courts in Mumbai, Maharashtra, India in the event of any differences, disputes or legal proceedings arising from any dispute.
15.2. The language of any dispute resolution procedure or any proceedings will be English.
16.1. “We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time”.
16.1. I understand and acknowledge the following:
16.1.1. Actual product packaging and materials may contain more and/or different information than that shown on the website through which the product(s) are purchased, The images are for representational purposes only and there may be a slight variation in the actual product packaging but such product packaging shall not impact the MRP/quantity/other details as mentioned on the website;
16.1.2. I will read and follow all labels, warnings and directions in connection with using or consuming the product(s), and will contact a health care provider immediately if I suspect I have a medical problem or reaction;
16.1.3. The content on this website is for reference purposes and is not intended to substitute for advice given by a physician, pharmacist, or other licensed health- care professional;
16.1.4. The product(s) purchased are not intended to diagnose, mitigate, treat, cure or prevent any disease or health condition, and I will not use any information or statements contained on the website through which this product is purchased, or contained on or in such product(s), for such purposes.
18.1. All reviews, comments, feedback, postcards, suggestions, ideas, and other submissions disclosed, submitted or offered Ecosattvastore.com on or by this Site or otherwise disclosed, submitted or offered in connection with your use of this Site (collectively, the “Comments”) shall be and remain our property. Such disclosure, submission or offer of any Comments shall constitute an assignment to Ecosattvastore.com of all worldwide rights, titles and interests in all copyrights and other intellectual properties in the Comments. Thus, we own exclusively all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments.
18.2. We will be entitled to use, reproduce, disclose, modify, adapt, create derivative works from, publish, display and distribute any Comments you submit for any purpose whatsoever, without restriction and without compensating you in any way. We are and shall be under no obligation (1) to maintain any Comments in confidence; (2) to pay you any compensation for any Comments; or (3) to respond to any Comments. You agree that any Comments submitted by you to the Site will not violate this policy or any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s), and will not cause injury to any person or entity. You further agree that no Comments submitted by you to the Site will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any form of “spam”.
18.3. We do not regularly review posted Comments, but do reserve the right (but not the obligation) to monitor and edit or remove any Comments submitted to the Site. You grant us the right to use the name that you submit in connection with any Comments. You agree not to use a false email address, impersonate any person or entity, or otherwise mislead as to the origin of any Comments you submit. You are and shall remain solely responsible for the content of any Comments you make and you agree to indemnify us and our affiliates for all claims resulting from any Comments you submit. Ecosattvastore.com and its affiliates take no responsibility and assume no liability for any Comments submitted by you or any third party.